E20 fuel damages Maruti car; company ordered to give customer a new vehicle
Why This Matters
This ruling highlights the growing importance of fuel compatibility in the Indian automotive market, where the adoption of E20 petrol is becoming increasingly widespread. The decision underscores the need for manufacturers to ensure their vehicles can seamlessly transition to higher ethanol blends, protecting consumers from potential technical issues. The outcome also sets a precedent for future cases involving fuel-related complaints against car manufacturers.
A consumer court ordered Maruti Suzuki to replace a Grand Vitara with an E20-compatible model. The complainant alleged technical issues after E20 petrol became available. The court found the manufacturer and dealer guilty of deficiency in service. Maruti Suzuki must replace the SUV or pay its full value. The company also faces a compensation payment for mental agony.
Curation & Context
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